Our included services & holiday information – Hotel Magdalenahof

Small details, big difference

Because a holiday should be more than just a change of scenery, many little extras are included in your stay – making your time with us truly special. We take care of the details so that you can focus on what matters most: enjoying every moment.

Two people holding hands and walking on a snowy path surrounded by trees and mountains. - Hotel Magdalenahof

Winter activities

Moments that invigorate
  • unspoilt nature, gentle terrain, well-maintained trails
  • ski lift & slope directly next to the hotel
  • heated ski storage room & small ski workshop
  • free ski equipment rental (skis, poles & boots)
  • cross-country trail access right from the hotel
  • free cross-country skiing equipment rental (skis, poles & boots)
  • free toboggan rental
  • hiking backpack available free of charge in your room
  • detailed hiking maps and a small hiking library
  • Guest Pass Val di Casies: free use of public transport throughout South Tyrol, plus participation in the local tourism association’s activities (free or discounted)
  • fitness studio with Platinum Tunturi professional equipment
Two people riding bicycles on a sunlit forest trail surrounded by tall trees and greenery. - Hotel Magdalenahof

Summer activities

Paths that lead to new adventures
  • our hotel is the perfect starting point for hikes of all difficulty levels
  • guided summit hikes with our host and mountain guide Josef
  • guided alpine hikes with a traditional hut stop
  • free Nordic walking pole rental
  • hiking backpack available free of charge in your room
  • detailed hiking maps and a small hiking library
  • Guest Pass Val di Casies: free use of public transport throughout South Tyrol, plus participation in the local tourism association’s activities (free or discounted)
  • fitness studio with Platinum Tunturi professional equipment
Cozy, rustic wooden cabin exterior at night with warm lighting and log furniture. - Hotel Magdalenahof

Wellness

Moments of calm and balance
  • Panoramic outdoor sauna (Finnish, 90°C) with mountain view
  • Bio sauna (60°C) with gentle warmth
  • Steam bath (65°C) with soothing vapour
  • Luis Trenker infrared cabin
  • Hay bath
  • Cold-water plunge pool and direct access to the Rio Casies stream
  • Vitality corner with tea, drinks, fruit, and fresh spring water
  • Adults-only outdoor relaxation area with heat lamps, soft blankets, and an open fire pit for cosy gatherings after the sauna
  • Dreamlike panoramic indoor pool (32°C) with whirlpool and counter-current system
  • Year-round heated outdoor pool (32°C)
  • Silent room with views of our stunning mountains
  • SPA experience with massages & treatments (for a fee)
  • Soft bathrobes & slippers available free of charge on request
Elegant, modern dessert artfully arranged in a crescent on a black plate, featuring various textures and colors. - Hotel Magdalenahof

Culinary delights

Flavours that taste like home
  • Balanced breakfast with fresh, regional and partly homemade products
  • Afternoon buffet with homemade pastries and other treats
  • Evening 5-course à-la-carte dinner with salad & starter buffet, plus a vegetarian option
A server in a white lace top holds a tray with glasses in a restaurant, seen through a window. - Hotel Magdalenahof

Hospitality

Encounters that warm the heart
  • Family atmosphere and warm hospitality from the owner family
  • Attentive, genuinely friendly staff
  • Shared hikes with the hosts & cosy get-togethers at the mountain hut
  • Morning newsletter with personal tips for your day
Two hands holding three rectangular bars of soap in different shades, against a soft beige fabric background. - Hotel Magdalenahof

Service

Comfort that inspires
  • Free Wi-Fi in rooms, lounge, and on the terrace
  • E-charging station (for a fee)
  • free parking

General information

Arrival
Check-in from 2 p.m.
If you plan to arrive after 6 p.m., please notify us by telephone or in writing.
Check-out by 10:30 a.m.
Late check-out available on request for a fee

Room and table preferences:
We are happy to consider your room wishes; however, we cannot guarantee specific room or table numbers. We ask for your understanding.

Pets
Your four-legged friends are very welcome here. A charge of € 25.00 per night applies (without food). For final cleaning we charge € 30.00. We kindly ask for your understanding that pets are not permitted in the dining rooms, the wellness area, or on the lawns.

Outdoor swimming pool
We usually keep the outdoor pool covered until 3:00 p.m. during the day to save energy. If you’d like to swim outside, simply let our reception team know – we’ll be happy to open it for you.

Meals
No price reductions are granted for meals not consumed.

Bathing slippers
For sustainability reasons, we kindly ask you to bring your own bath slippers from home whenever possible – the slippers provided are disposable items and are discarded after use. Together we can make a small contribution to protecting the environment.

Prices

The stated prices do not include the local tax of € 4.00 per person per night (from age 14), which is payable on site. All prices are “starting from” rates, meaning they depend on current occupancy and availability at Hotel Magdalenahof.

Our tip: those who book early benefit from the best rates. And the best part: when booking directly, we always guarantee you the lowest available price.

Supplements & reductions
  • Single room use: use of a double room as a single room: € 25.00 per night
  • Children’s discounts (for accommodation in an extra bed):
    Children up to 1 year | flat rate / per night
    Children 1 to 4.99 years | 70% discount on the stay price
    Children 5 to 9.99 years | 50% discount on the stay price
    Children 10 to 14.99 years | 30% discount on the stay price
  • Pets: welcome on request and subject to availability – € 25.00 per night without meals, plus a one-time cleaning fee of € 30.00
Booking information
  • Deposit
    Upon booking, a deposit of 30% of the total amount is due by credit card or bank transfer. In case of cancellation, this amount remains with the accommodation provider. The remaining balance is payable on-site at the accommodation.
  • Bank details:
    Südtiroler Sparkasse, Branch Valdaora
    IBAN: IT16M0604559040000005000370
    BIC: CRBZIT2B072
  • Cancellations
    Our cancellation policy:
    Cancellations up to 60 days before arrival: free of charge
    Cancellations from 60 to 30 days before arrival: € 100 processing fee
    Cancellations 30 to 3 days before arrival: 70% cancellation fee on the total amount of your stay
    Cancellations from 2 days before arrival, late arrival or early departure: 100% of the total amount of your stay
    In case of no-show: 100% of the total amount of your stay
  • Travel cancellation insurance
    Sometimes things don’t go as planned – and unfortunately, you can’t go on a trip you’ve booked. That’s already frustrating enough – you shouldn’t have to deal with any additional financial loss. To ensure you’re well protected in case something unexpected happens, we recommend the “Hotel Cancellation Plus” travel insurance, offered in cooperation with Europäische Reiseversicherung AG. That way, you can look forward to your holiday with total peace of mind.
  • Payment
    You can pay with cash, debit card, or VISA / MASTERCARD. Please note that, according to Italian law, cash payments over € 4,999.99 cannot be accepted.
A neatly made hotel bed with two pillows, robes, and a folded blanket on top. - Hotel Magdalenahof